Contact Us

Have a question about Chinese names, characters, or your order? We'd love to hear from you. Our team typically responds within 1–2 business days.

Frequently Asked Questions

  • How do I get my PDF certificate after purchase? — It will be sent to the email address you provided at checkout. Please check your spam folder if you don't see it within 24 hours.
  • Can I request a different Chinese name? — Yes, simply use the name generator again — it's free and unlimited.
  • Is my personal data safe? — Yes. See our Privacy Policy for details.

Send Us a Message

Email is our only contact method. Reach us at: welljiande@gmail.com

When writing to us, please include:

  • Your question or request in as much detail as possible
  • Your order email address (if your inquiry is about a purchase)
  • The Chinese name(s) you generated (if relevant)

About HanziNames

HanziNames is a free online platform dedicated to helping people around the world learn Chinese characters, discover meaningful Chinese names, and explore Chinese language and culture. Our AI-powered name generator creates personalized, culturally authentic Chinese names for anyone — no prior knowledge of Chinese required.

We are a small, passionate team of Chinese language enthusiasts and developers. Your feedback helps us improve the site every day.

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